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Vol. 27, No. 37 Serving Canada's Legal Community Since 1983 February 08, 2008
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Online mock jury service lets lawyers know what’s on jurors’ minds
By Michael Rappaport
Toronto
February 08 2008


Chris Bagby
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How good are a roomful of experienced civil litigators at predicting how a jury will decide a negligence case? Not very. At least if the results of the experiment conducted by The Advocates’ Society at its annual forum – “Tricks of the Trade 2008: Practical Strategies for Winning Jury Trials” – are anything to go on.

Fifty lawyers in the audience were handed electronic polling devices and asked to vote on how they thought the jury would rule in a mock trial, expertly argued by two legendary litigators, Barry Percival and Martin Wunder. When the votes were tabulated, 72 per cent thought that the jury would find the defendant was negligent. The jury’s verdict? Not liable.

Lawyers are not mind readers. But now lawyers have access to a handful of online mock jury services in the U.S., which enable them to peer inside the heads of mock jurors and see the strengths and weaknesses of their case from the jury’s perspective. The Lawyers Weekly spoke with Texas attorney Chris Bagby, who founded eJury in 1999, the leader in online mock jury services.

Watching a reenactment of a criminal trial on the CBS show 48 Hours Mystery one evening almost a decade ago, Bagby was struck by inspiration. “The show had live Internet voting, where the TV audience could vote guilty or not guilty,” Bagby recalls. “It gave me the idea that we could do the same thing.”

Although live mock jury trial services already existed, eJury offered several advantages over its off-line competitors.

“The number one advantage is the cost. I think our average price last year was about $1,500, compared to the average price for a live mock jury at $30,000 to $40,000,” Bagby says. “The second advantage is the sheer number of people we can get. In most live mock juries they will use 12 or maybe 15 jurors, where we use a minimum of 50 on every case, and on some cases we’ve been asked to provide a hundred jurors and in two studies we’ve provided a thousand jurors.”

Online mock juries do have some drawbacks though. “The disadvantage of  eJury is what I would call the ‘tears from the witness stand phenomena.’ Our jurors don’t have the face-to-face interaction with the parties. If someone is crying on the witness stand it has no effect on our jurors,” Bagby concedes.

The process for holding a mock jury online is quite simple and fast according to Bagby who had three cases going on concurrently that very morning. “The attorney sends us the case facts, from both the plaintiff’s and the defendant’s perspectives, the questions they are planning on using when they go to trial and what we call ‘personal questions,’ i.e. what facts did you think were most important,” Bagby explains. He adds that sometimes video and photo evidence is also included.

The process for holding an online jury involves the following steps: First, the client’s case is posted online at eJury’s website. Second, eJury searches its data base to find a pool of 150 jurors located in the county and ensures that the group is demographically balanced in terms of gender, age, race and other criteria. Third, potential jurors are e-mailed. Fourth, jurors log on to the site and view the case material and answer the questionnaires and render their verdicts. It can take a juror anywhere from 20 minutes to two hours to complete a case and they are paid around $5 to $10. Once, 50 jurors have provided their responses, the case automatically drops off. Turnaround for a case takes anywhere between three days to a week.

“We posted a case yesterday (Thursday) and we ought to be sending the results Monday morning,” Bagby says.

The firm has run mock juries for cases ranging from simple car wreck disputes to complicated medical malpractice suits. Feedback which lawyers receive includes: statistical data on how jurors voted, responses to personal questions on how jurors arrived at their decisions and estimates on damages that the jurors would award the plaintiff. The feedback can be used for case evaluation, trial preparation and settlement purposes.

“With all the feedback we give our clients, in almost every case we’ve ever done, the attorney has said to themselves, ‘man, I didn’t think about this or that.’ It just comes from reading what 50 people think about the case,” Bagby says.

In the past eight years eJury has run over 500 cases in 38 states across the U.S. and Bagby has considered extending services to Canada.

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